Skip to main content
My Support Staff

FAQ's

Welcome to the My Support Staff FAQ page! Here, you'll find answers to some of the most common questions about our fractional recruiting and HR services. Whether you're curious about our industry expertise, our unique approach to talent acquisition, or how we ensure data security, we've got you covered. If you can't find what you're looking for, feel free to reach out to us directly. We're here to help!

General Services

What industries does My Support Staff specialize in?

My Support Staff specializes in providing fractional recruiting and HR services for SMBs in manufacturing, engineering, service industries, and education sectors. Our expertise in these areas allows us to offer tailored solutions that meet the unique needs of businesses in these industries.

How does My Support Staff differ from traditional recruiting agencies? 

Unlike traditional recruiting agencies, My Support Staff offers a comprehensive partnership approach. We provide fractional recruiting and HR services, which means you get access to high-level expertise without the cost of full-time hires. Our team includes Sourcers, Recruiters, and Directors who work seamlessly with your organization to provide end-to-end support for your HR and recruiting needs.

Recruiting and Talent Acquisition

What is your approach to talent acquisition?

My Support Staff utilizes advanced technology and a comprehensive approach to talent acquisition. We begin by understanding your organization's specific needs and culture. Our team then leverages cutting-edge sourcing tools and strategies to identify top talent. We manage the entire recruitment process, from initial outreach to final placement, ensuring a seamless experience for both clients and candidates.

Can you handle high-volume recruiting projects? 

Absolutely. Our team is equipped to handle recruiting projects of various scales, including high-volume hiring. We have experience in managing large-scale recruitment drives for medium-sized businesses with 200-1000 employees. Our fractional model allows us to scale our resources according to your project needs, ensuring efficient and effective hiring even for substantial recruitment initiatives.

HR Consulting and Safety Management

What HR consulting services do you offer? 

My Support Staff provides a wide range of HR consulting services tailored to SMBs. These include policy development, employee relations management, performance management systems, compensation and benefits analysis, and compliance guidance. We work closely with your team to understand your specific needs and develop customized solutions that align with your business goals.

How do you approach safety management in different industries?

Our safety management approach is industry-specific and compliance-focused. For manufacturing and engineering clients, we emphasize OSHA compliance, risk assessment, and safety training programs. In service industries and education, we focus on creating safe work environments, developing emergency response plans, and fostering a culture of safety awareness. Our team stays updated on the latest safety regulations and best practices across various sectors to provide comprehensive support.

Technology and Process

What kind of technology do you use for recruitment?

My Support Staff leverages advanced technology for efficient and effective talent acquisition. Our tech stack includes AI-powered sourcing tools, applicant tracking systems, and data analytics platforms. These technologies enable us to streamline the recruitment process, identify top talent quickly, and provide data-driven insights to inform hiring decisions.

How do you ensure data security and confidentiality?

We take data security and confidentiality very seriously. All our systems and processes comply with relevant data protection regulations. We use secure, encrypted platforms for data storage and transfer. Our team members are trained in data handling best practices, and we have strict protocols in place to protect sensitive information. We're happy to discuss our specific security measures in more detail upon request.

Pricing and Partnerships

How is your pricing structured?

Our pricing is flexible and tailored to each client's specific needs. We offer various engagement models, including project-based pricing, retainer agreements, and performance-based models. Given that we aim to partner with medium-sized businesses, our pricing is designed to provide high-value services at a fraction of the cost of full-time internal resources. We'd be happy to discuss your specific requirements and provide a customized quote.

What does a partnership with My Support Staff look like?

A partnership with My Support Staff goes beyond a traditional client-vendor relationship. We aim to integrate seamlessly with your team, acting as an extension of your HR and recruiting functions. Our partnership typically begins with a thorough assessment of your current processes and needs. We then develop a customized strategy and implementation plan. Throughout our engagement, we provide regular updates, analytics, and strategic recommendations to continuously improve your HR and recruiting functions.