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simple recruiting

the way it should be

Recruiting Services 
Powered by Recruiter Theory

At My Support Staff, we believe hiring shouldn’t be complicated, unpredictable, or overpriced. That’s why we’ve launched Recruiter Theory, our dedicated recruiting division focused on delivering smarter, faster, and more cost-effective hiring solutions. Whether you’re filling critical roles or building your next-generation workforce, Recruiter Theory provides flexible recruiting models tailored to your needs — all backed by the trusted service of My Support Staff.

launch

Building your team from the ground up.

growth

Scaling your team to meet demands.

sustainment

Keeping your team strong and aligned.

Case Studies

Manufacturing >>

We understand the turnover in manufacturing and know how to recruit and develop policies that can reduce turnover, increase retention, which directly influences your production!


Engineering >>

The competition for engineering firms is high.  And for most SMBs hiring a recruiter means an administrative employee waiting for people to apply.  We actively source candidates for our clients.


Service Industries >>

Providing services such as home health, janitorial, landscaping, and hospitality requires a great deal of coordination and managing recruiting detracts from providing service.  We do the recruiting, you manage your customers.

Education >>

The flexibility in our plans allows us to support your institution in recruiting during those busy months before school starts.  We can ramp up quickly to get your faculty and staff built out to start the school year started off right.


Why Fractional Recruiting

Running a Small or Medium Sized Business (SMB) is hard.  And cashflow is important.  Therefore most SMBs only have room in their budget for an entry level recruiter.  Fractional recruiting allows you to get Director level experience at entry level pricing.  We bring you 'big company' efficiency on an SMB budget.

Technology

We use industry leading technology and automation to drive efficiency in your talent acquisition program.  Already have a system?  No problem we can supplement your processes with ours to build you a winning program.

Skill

We don't just provide you with 'a person' you have the support of all of our back office processes such as Sourcers, Recruiters, and Directors that support your business.  You get a whole recruiting department to support you.

Network

Because we are a recruiting firm we have a large usable network of talent.  This helps to shorten the time to hire because we have already built relationships and pipelines that we can pull talent from.


Manufacturing: A Case Study

The Challenge:  

A Memphis-based manufacturer faced critical staffing challenges:
  • 15+ key positions vacant for 3+ months
  • Production delays costing $25,000 per week
  • 45+ day average time-to-hire
  • 40% of new hires leaving within 90 days
  • Overwhelmed internal HR team
  • Rising overtime costs due to understaffing

Strategic Talent Assessment

  • Conducted comprehensive job analysis
  • Developed detailed skill matrices
  • Created ideal candidate profiles
  • Established clear compensation benchmarks
  • Mapped shift-specific workforce requirements and succession plans

Enhanced Recruitment Process

  • Implemented AI-powered candidate screening
  • Established partnerships with technical schools
  • Created targeted job marketing campaigns
  • Developed skills-based assessment protocols
  • Streamlined interview process
  • Reduced temporary staffing reliance by 75% through strategic direct-hire pipeline development

Retention-Focused Hiring

  • Implemented behavioral interviewing techniques
  • Created realistic job previews
  • Developed structured onboarding program
  • Established 30-60-90 day check-ins
  • Introduced mentor program for new hires

Analytics and Process Optimization

  • Implemented recruitment metrics dashboard
  • Tracked source-of-hire effectiveness
  • Analyzed time-to-fill bottlenecks
  • Monitored candidate quality metrics
  • Conducted regular market salary analysis
  • Provided predictive hiring insights


Manufacturing

Results

  • Reduced time-to-hire from 45 to 17 days
  • Filled 12 critical positions within 6 weeks
  • Increased 90-day retention rate to 85%
  • Reduced overtime costs by $15,000 per month
  • Saved $75,000 in recruitment advertising costs

Engineering Firm Secures Top-Tier Talent

Engineering Firm Secures Top-Tier Talent

Accelerated Hiring Velocity

We reduced the time-to-hire from 90 to 32 days while maintaining rigorous technical standards, enabling our client to secure high-demand engineering talent before competitors. Five senior engineering positions were filled within 8 weeks, including three professionals successfully recruited from Fortune 500 competitors.

Enhanced Market Competiveness

Despite being a mid-sized firm, our strategic compensation packaging and value proposition messaging achieved an 80% offer acceptance rate. This success rate directly competed with Fortune 500 companies, proving that smaller firms can secure top talent with the right approach.

Measurable Business Impact

The rapid placement of qualified engineers enabled our client to secure $450,000 in new projects that would have otherwise been declined due to understaffing. The improved hiring efficiency resulted in $200,000 savings in opportunity costs and $150,000 in productivity gains, delivering a 280% first-year ROI.

Service Industry: A Case Study

The Challenge:  

A growing service provider struggled with:
  • Managers spending 15+ hours weekly on recruiting
  • 60% of customer complaints linked to understaffing
  • Constant turnover creating service delivery gaps
  • Missed growth opportunities due to staffing limitations
  • Rising overtime costs from coverage issues
  • Inconsistent hiring quality affecting service delivery

Strategic Workforce Planning

  • Analyzed peak service periods and staffing patterns
  • Created flexible staffing models for seasonal demands
  • Developed location-based hiring strategies
  • Built compensation packages that beat competitor offers
  • Mapped service coverage requirements to hiring needs
  • Implemented proactive hiring for anticipated growth

Analytics and Process Optimization

  • Tracked service delivery metrics against staffing levels
  • Monitored customer satisfaction correlation to hiring
  • Analyzed turnover patterns and prevention strategies
  • Measured recruitment ROI and cost-per-hire
  • Provided predictive staffing insights
  • Generated location-specific hiring recommendations

Retention-Focused Hiring

  • Developed realistic job previews preventing early turnover
  • Created clear advancement pathways
  • Implemented referral reward programs
  • Established new hire check-in protocols
  • Built team-based onboarding support
  • Reduced 30-day turnover by 65%



Enhanced Recruitment Process

  • Established continuous candidate pipeline development
  • Created mobile-first application process for field staff
  • Implemented rapid-response hiring for urgent needs
  • Built relationships with community workforce programs
  • Streamlined background check and onboarding process
  • Reduced time-to-hire from 25 to 7 days
Manufacturing

Results

  • Reduced manager time spent on recruiting from 15 hours to 2 hours weekly
  • Reduced overtime costs by $12,000 monthly
  • Increased employee referral hires by 140%
  • Increased customer base by 40% without service quality drops

Education: A Case Study​

In the competitive landscape of private K-12 education, maintaining academic excellence demands more than just finding teachers – it requires securing exceptional educators who align with the school's mission and values. Our client, a prestigious private school, faced this challenge head-on during their critical summer hiring season. With 15 positions to fill, including specialized STEM and Language Arts roles, administrators found themselves torn between managing end-of-year responsibilities, planning upcoming enrollment, and conducting a thorough hiring process. The school's reputation for academic excellence hung in the balance as they competed with public schools' earlier hiring timelines and larger recruitment budgets. Additionally, their lean administrative team was overwhelmed with screening hundreds of applications while trying to maintain their rigorous standards for both academic credentials and cultural fit. Time spent on recruitment was directly impacting their ability to prepare for the upcoming academic year, creating a cascade of operational challenges.

Academic Excellence

Through strategic recruitment planning, we ensured all teaching positions were filled three weeks before the school year began, including five critical specialty positions in STEM, Languages, and Arts. Our targeted approach maintained an optimal 12:1 student-teacher ratio across all grade levels, resulting in an impressive 95% parent satisfaction rating with new faculty members.


Quality Metrics

Our rigorous screening process delivered exceptional results, with every new hire meeting or exceeding certification requirements while achieving a remarkable 92% first-year retention rate. The quality of our placements was further validated when 90% of new hires received "Exceptional" ratings in their first semester evaluations, allowing the school to reduce its reliance on substitute teachers by 65%.


Administrative Efficiency

By taking ownership of the recruitment process, we freed up over 120 hours of valuable administrative time while reducing the time-to-hire from 45 to 12 days. Our streamlined process ensured all background checks and certifications were completed well before deadlines, effectively eliminating the stress of last-minute staffing emergencies that typically plague schools before the academic year.


Financial Impact

Our strategic approach delivered significant cost savings, including $45,000 in reduced recruitment advertising expenses and a 35% decrease in onboarding costs. By eliminating premium hiring fees and ensuring proper staffing levels, the school maintained steady tuition revenue without the typical financial strain of rushed hiring decisions.